David P Wright

Piscataway, New Jersey 08854

917-519-0964

DavidPWright1967@hotmail.com

 

SUMMARY PROFILE

Quality focused IT Professional/Data Center knowledge in networking-systems, rack & stack, and data center build out support.  Proven ability to create and deliver solutions that meet corporate objectives tied to business and technology performance. Project Coordinator with event support and scheduling, server installs on a large scale, providing assistance with Project Managers. Knowledgeable with a wide variety of platforms and technology environment, effective communicator, able to explain complex processes in easy to understand terms for end users.

 

TECHNICAL SKILLS

Applications: SMS, Backup/Restore and Disaster recovery for Windows, Acronyms & Norton Ghost, Windows, Zone Alarm, and Symantec firewalls, Microsoft Excel, Power Point, Word, MS Exchange, Active Directory, Putty, and SharePoint.

 

Hardware: Printers, Server builds, Media, EMC, Tera Data, Mac Pro 8 – 12, Reuters, Super Servers, Firewalls, Switches, Cable Management, QA, and Rack & Stack.

 

AREAS OF EXPERTIESE

Project Coordinator/Service Delivery Manager

·   Coordinating projects for new installs, data center build outs, off site merge events, providing resources, training, consolidating white spaces/real estate, power maintenance PTP.

·   Managing and staffing of 49 Site Engineers & 5 Logistics, scheduling, training, administrative duties, and campus meetings, recruiting and interviewing personnel, counseling and mentorship. Providing information needed in KPI reporting, and managing resources needed.

·   Managing projects installs/builds/and some migrations, maintaining budgeting cost to complete any task and what is cost effective for the company. Team & Client building relations and enforcing best practices and ensuring all our clients receive the best quality of services.

Network/Data Center Engineer

·   Data center build outs, rack and stack, cable management and mining, management port configurations, decommission servers, and asset management.

·   Install perimeter defense systems including intrusion detection systems and firewalls, working with IP networking, IPv4 sub-netting protocols and understanding of security related technologies including encryption, IPsec, public key infrastructure, VPNs, firewalls, proxy services, DNS, DHCP and electronic mail.

·   Implement, test and troubleshooting break fix, experience with wireless access technology security, monitoring, protection and detection products.

·   Knowledge of information security models and security modes of operations

·   Backup and restore data with MS Windows and 3^rd party software.

·   Tracked and de-escalated technology on both computer and telephone equipment system.

·   Experience monitoring and troubleshooting event longs on server and desktop systems.

·   Identified and remove computer viruses and provided major repairs in accordance with outside vendors.

DESKTOP SUPPPORT

·   Provide client support and technical issue resolution via email, phone and other electronic medium. Configured software to connect to the internet applications servers.

·   Provided training to clients and internal staffing in the use of system and applications.

·   Obtained general understanding of OS and applications operations related to company offered services. Setup equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software.

·   Maintained record of daily data communications transactions, problems and remedial action taken, and installation activities.

·   Read technical manuals, conferred with users, and conducted computer diagnostics to investigate and resolve problems and to provide technical assistance and support.

·   Conferred with staff, users, and management to establish requirements for new systems or modifications.

·   Prepared evaluations of software or hardware, and recommend improvements or upgrades. Preferred major hardware or software problems or defective products to vendors or technicians for service

ACTIVE DIRECTORY

·   Configure DNS server setting, replication scope (forest DNS and domain DNS zone), incremental zone transfers, DNS Notify, secure zone transfers, and configure name servers, applications directory partitions. Configure the active directory infrastructure, forest or a domain.

·   Remove a domain, perform an unattended installation, active directory migrations tool (ADMIT) of active directory, alternate user principal name (UPS) suffix, forest prep, domain prep.

·   Create active directory subnets, configure site links, configure site link costing, configure site infrastructure. Configure AD rights management service, trust polices; configure user and group claim mapping.

·   Migration to AD LDS, configure data with AD LDS, authenticate server, server core windows server 2008 Hyper V.

·   Bulk import, configure the UPN, and create computer, user, and group accounts, template accounts, contacts, distribution lists.

·   Configure group membership, account resets, delegation, AGDLP/AGGUDLP; deny domain local group, local versus domain, protected admin, disabling accounts versus deleting accounts, DE provisioning, contacts, creating organizational units, delegation of control.

EDUCATION

 

Avtech Institute, South Plainfield, NJ2012-2015

Courses: Network +, CompTIA Security, MCITP, Cisco/VoIP/wireless, Linux, Scripting and VMware. Pursuing CCNA, CCNP & Red hat Certification

 

Middlesex County College2012-2014

Edison, NJ

Major: Civil Engineering

PROFESSIONAL EXPERIENCE

 

Randstad/JP Morgan Chase, Piscataway, NJAug 2013-April 2016

Service Delivery Manager

·   Manage 49 Site Engineers & 5 Logistics on their daily basis, administrative task, and scheduling, calendar, and vacation, time off request, and coverage support, administrative duties which include verbal & written counseling, annual reviews and training.

·   Coordinating projects builds, events using available resources, working with PM assisting with projects task, keeping track of resources, projects and work flow and providing information needed for KPI reporting.

·   Strong knowledge of data center processes and design (power, cooling, redundancy), datacenter build outs & decommissioning.

·   Rack & Stack of servers, cable managing, configuration maintenance and break fix, ILO & IDRAC port configuration

Logic Works, New York, NYJan 2013-Aug2013

Data Center Engineer

·   Server builds, OS install and configurations (Win7, 2008 R2, 2012, RHT, Centos operation software support, HP, 2510, 24/48 port switches, various cisco platforms, ASA 5510, Super-micro, Dells, I solon.

·   IPMI/ILO configuration, BIOs setup & firmware update, putty & SSH experience, CAT6 & Fiber connection, rack wire management, and cable testing using various flukes.

·   Providing onsite scheduling maintenance support on servers

·   Building various servers for firewall, load balancer, ESX, and database according to customer build order, providing stress testing prior to turn over, Datacenter build out.

·   Maintaining equipment inventory, asset management

·   Assisting NOC in troubleshooting & builds

TK1 Solutions, Bridgewater, NJFeb 2012-Dec 2013

IS Field Specialist

·   Win7 support, Active Directory, Exchange, and server 2008 R2, and various backup, data recovery software.

·   Remote support using fast-support, log me in Pro, and join me, remote connect and Hyper V.

·   Providing onsite maintenance and support on work stations and servers.

·   Some quick book support and relocating servers & workstations due to Sandy.

 

Allergen Inc. Bridgewater, NJAug 2011-Feb2012

IS Field Technician II (Contract)

·   XP and Win7 support, providing SAS, WebEx, universal workspace, and Unix/Linux Admin, video and audio support, VoIP/soft phone, Active Directory support

·   Supporting various groups in technical issues and SOP updates

·   Data migration and OS reimaging, asset control, help desk III and project support, troubleshooting various issues on workstations, laptops, WebEx, Servers, and printers, VPN and some Citrix issues.

Target Corp, Bridgewater, NJFeb 209-July2011

Facility Management Technician

·   Manage and reduce P-Card spending by 15% by proactively ordering materials through TIPP and Grainger. Over seeing remodel projects, managing deadline while staying within budget.

·   Demonstrating great work ethics, organizational skills, and help generate profitable sales revenue. Experience with POS and various printers. Knowledgeable with HVAC Units, electrical equipment, plumbing, carpentry, roof repairs, and managing 31 vendor companies and workload.

Ernst & Young Secaucus, NJAug 2004-Nov2008

Computer Tech III

·   Provide technical troubleshooting support on computer, servers, printers and PC hardware platform. Preventative maintenance on laptops, workstations, servers, including checking for spyware, ensuring virus definition is up to date.

·   Provide some HDD performance and repairs, cleaning up system log files, and administrative system admin duties.

·   SME using and training on PDAs, blackberry, handheld, and mobile wireless router, and broadband card setup.

·   Off site engagement, project, and company event support on technical issues

OTHER CAREER RELATED EXPERIENCE

 

United State NavyDec 1996-July 2004

Crypto Logic Communicator/ Technical Supervisor – TS/SCI Security Clearance

·   Conduced vulnerability checks on workstations and equipment to indentify threats and compromised information.

·   Assisted in the development of the CIS and EAP, for crises such as nuclear and natural disasters.

·   Manage and trained a large staff of system administrators with various firm software and technical computer issues.

·   Develop training scenarios, building and setting up computers, technical, hardware, and software issues, and crisis responses for natural and nuclear disasters.

·   Documented and enforce strict network and system polices within the command from computer etiquette, such as running password hacking tools.

·   Network monitoring on LAN & WAN connectivity on UNIX/Win systems, Knowledgeable on firebird 5k and various crypto devices.

·   Experience with JOTS on an UNIX platform, and a variety of system software, including VERTAS backup and Grappler system log software. Monitoring Exchange Server and manage user accounts